Privacy policy
How we collect, use and protect your information
Pinnaforge respects your privacy and is committed to protecting the personal information you provide when using our platform. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.
1. Information We Collect
Depending on how you use Pinnaforge, we may collect information such as your name, email address, account details, transaction information, wallet addresses, device information, IP address, and other information necessary to operate and secure the platform.
2. How We Use Your Information
We use collected information to:
- Create and manage your account.
- Process deposits, withdrawals, and other transactions.
- Maintain the security and functionality of the platform.
- Verify activity and help prevent fraud, unauthorized access, and misuse.
- Communicate with you regarding your account and our services.
- Comply with applicable legal and regulatory requirements.
- Improve our services and overall user experience.
3. Information Sharing
Pinnaforge does not sell your personal information. We may share information where reasonably necessary to operate the platform, provide services through trusted service providers, comply with legal obligations, protect the rights and security of Pinnaforge or its users, or prevent fraud and other unlawful activity.
4. Data Security
We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of electronic storage or transmission can be guaranteed to be completely secure.
5. Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, maintain appropriate business and security records, resolve disputes, prevent misuse, and meet applicable legal or regulatory obligations.
6. Your Privacy Rights
Depending on your location and applicable law, you may have rights to access, correct, delete, or otherwise manage certain personal information held by us. Requests may be subject to verification and applicable legal requirements.
7. Cookies and Similar Technologies
Pinnaforge may use cookies or similar technologies where necessary to maintain platform functionality, improve performance, understand usage, and enhance the user experience.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, practices, or legal requirements. Any updated version will be made available through the Pinnaforge platform with its revised effective date.
9. Contact Us
If you have questions about this privacy policy or wish to exercise an applicable privacy right, please contact Pinnaforge through the official contact channel provided on our platform.
By using Pinnaforge, you acknowledge that you have read and understood this Privacy Policy.